Question 1

What is Occupational Therapy?

Accepted Answer

Occupational Therapy is a holistic, client-centred profession that supports people across the lifespan to participate in day to day life. The 'Occupation' stands for anything we do to 'occupy' our time - both the tasks we need and want to do. Occupational Therapists work in a range of settings such as hospitals, schools, aged-care, mental health and in the community.

We are passionate about facilitating others to participate in life, and are often in middle of the Allied Health Venn Diagram, intersecting between Physiotherapy, Psychology and Speech Pathology. Occupational Therapists also prescribe a range of equipment and tools to support function and participation, which is why we are most commonly known for shower chairs and wheelchairs.
​
In Paediatrics, Occupational Therapists support children to gain the skills they need to grow, learn, play, and thrive in everyday life. For children, “occupations” include activities such as getting dressed, writing, playing, eating, interacting with others, and participating in school.

Question 2

Do you offer clinic based sessions?

Accepted Answer

Yes, we do! We are co-located within Aspire Wellness Group - Level 2, 8 Keilor Road Essendon North VIC 3041

Question 3

For mobile services, which suburbs in Melbourne do you service?

Accepted Answer

We predominately service the Inner North-West of Melbourne, with a general 10km radius from Essendon North (3041)

The Inner North-West includes, but is not limited to the following suburbs:

- Moonee Ponds
- Ascot Vale
- Brunswick West
- Kensington
- Travancore
- Flemington
- Strathmore
- Essendon
- Essendon North
- Pascoe Vale
- Pascoe Vale South
- Aberfeldie
- Niddrie
- Airport West
- Keilor East

If you live outside of the radius, you are able to complete clinic based sessions. The radius does not apply for school or kindergarten observations.

Travel fees do apply.

Question 4

Do I need a referral?

Accepted Answer

No, you do not need a referral to access Occupational Therapy services. However, if you wish to claim a rebate through Medicare, you will need your GP to complete the relevant paperwork to be provided to us. Please see our fees page for further information on Medicare.

Question 5

Can I access your services using NDIS funding?

Accepted Answer

Yes, we welcome both plan managed and self managed participants of the NDIS.

Question 6

What to expect during the first appointment?

Accepted Answer

During the initial parent only appointment, we will collect information from you regarding your child's development and any concerns you may have. This assessment is necessary before starting therapy to understand your child's strengths and identify any areas that may require support. This is conducted via Telehealth on Microsoft Teams and is parent only, so you can be as candid and honest as possible.

Question 7

Do you provide written reports?

Accepted Answer

Following your initial appointment, we provide a therapy plan that outlines the goals we have created together and how we will work towards them.

If you would like a brief report to be completed upon further assessments, e.g. Sensory Profile, this can be arranged however will incur additional costs.

We can also complete NDIS review reports for both new and ongoing clients.

Question 8

How frequently will my child need to attend OT appointments?

Accepted Answer

We typically recommend weekly or fortnightly sessions, depending on your child's goals.

Question 9

Do you offer Telehealth?

Accepted Answer

Yes we do! We can offer a mix of in person and telehealth sessions, or telehealth only. We offer Telehealth only appointments Victoria wide!

Question 10

Do you have a waitlist? What is your current availability?

Accepted Answer

Yes we do, as demands continue to grow for experienced Paediatric Occupational Therapists under the NDIS.

As of November 2025, we cannot anticipate when we will be able to take on new clients. Please check back in the new year.

FAQs